
Aqua Libra Co. is a UK-based innovator specializing in modern hydration solutions rather than traditional domestic water purifiers. Their offerings include high-end beverage dispense systems like Flavour Tap, Aqua illi (boiling, chilled, sparkling water), Aqua Alto, Aqua Bottlers, and Aqua Link—designed for commercial workspaces, hospitality venues, and institutional facilities. Unlike conventional RO/UV/UFR home purifiers, they specialize in stylish, office-grade hydration equipment with technical service infrastructure serving the UK, Ireland, and Northern Ireland.
In parallel, within India, there appears to be a separate brand or arrangement using the name “Aqua Libra” for domestic RO water purifiers. This is supported through service provider networks such as Klick India, offering installation and repair support—particularly in the Delhi NCR region.
Customer Support Information
Official (UK / Ireland — Aqua Libra Co.)
📞 Phone Number:
- UK: 0800 080 6696
- Ireland: 1800 423 222
📞 Toll Free Number:
These numbers are toll-free within their respective countries (UK and Ireland).
📧 Email Support ID: hello@aqualibra.com.
🌐 Official Support Website:
Central contact and support details are listed on aqualibra.com/contact. Service insights are elaborated on aqualibra.com/servicing, outlining their nationwide technical support operations within GB, NI, and ROI.
🕒 Working Hours:
The website highlights that the London showroom is open Monday–Friday by appointment. Exact hours for phone or service response lines are not explicitly stated—likely aligned with business hours, Monday to Friday.
🗺️ Office / Showroom Address:
- London Showroom (by appointment): 1 New Street, London, EC2M 4TP.
- Dublin Office (by appointment): Kylemore Park West, Dublin, D10 XR99.
Regional (India — “Aqua Libra Water Purifier” by Klick India)
In India, “Aqua Libra” refers to domestic purifiers serviced by Klick India, especially in Delhi NCR.
- 📞 Phone Number: 7677 161 313 (for installation and service support).
- 📞 Toll Free Number: There is no toll-free number specified; this is a local mobile contact.
- 📧 Email Support ID: No dedicated email is mentioned for this service provider.
- 🌐 Official Support Website: While Klick India uses websites like klickindiaro.com, these appear non-official and focused on promotional or listing purposes; no centralized support portal is indicated.
- 🕒 Working Hours: Not specified—customers should reach out directly via the given phone number to confirm availability.
- 🗺️ Office Address: No physical address is provided publicly online for service centers; interactions are likely on-site appointments arranged via call or WhatsApp.
FAQs
Question | Answer |
Q1: What is the official Aqua Libra customer care number? | For business-grade hydration systems (UK/Ireland): UK: 0800 080 6696, Ireland: 1800 423 222. |
Q2: Is there a toll-free support line? | Yes—within the UK and Ireland, those numbers are toll-free. |
Q3: What’s the support email? | hello@aqualibra.com. |
Q4: Can I visit the showroom or office? | Yes: London (1 New Street, by appointment) and Dublin (Kylemore Park West, by appointment). |
Q5: What regions do they service? | They provide commercial technical service across Great Britain, Northern Ireland, and the Republic of Ireland. |
Q6: What about Aqua Libra purifiers in India? | Served by Klick India in the Delhi NCR area. Support is available via phone 7677 161 313. |
Q7: Are filters or parts available for home purifiers? | India-specific details are scarce—call the support line to inquire about parts and service coverage. |
Q8: What are typical support hours? | For UK/Ireland, likely standard business hours; for India, hours must be confirmed via phone. |
Final Thoughts
From a customer care standpoint, it’s essential to understand which Aqua Libra you’re dealing with:
- If you’re in the UK or Ireland, you’re dealing with Aqua Libra Co., offering advanced hydration solutions for businesses and facilities. They have clear toll-free support lines, email contact, and appointment-based showrooms in London and Dublin.
- If you’re in India, “Aqua Libra Water Purifier” refers to a domestic purifier serviced by a regional partner (Klick India). Support is limited to Northern India and coordinated through a single mobile number.
Navigating between these two requires clarity—especially when seeking customer support, installation, or maintenance.