Big Bazaar, under the umbrella of Future Retail Ltd, has long been a beloved hypermarket chain in India—offering everything from groceries and apparel to electronics and home essentials. Its “value-first” pricing model and extensive network across urban and suburban neighborhoods cement its reputation as a go-to shopping destination.
Toll-Free Number
- 1800 2662 255 — This is the toll-free customer care number applicable for Big Bazaar, Food Bazaar, and FBB.
Alternate Numbers
Future Retail also provides contact numbers for its zonal offices—especially helpful for regional or franchisee-related inquiries:
- Registered Office (Mumbai): +91-22-3084 1300
- East Zone (Kolkata): +91-33-3091 7500 / 7501
- Mumbai Zone: +91-22-6119 0000
- West Zone (Ahmedabad): +91-79-2677 1000
- North Zone (Gurgaon): +91-124-464 1000
- South Zone (Bangalore): +91-80-4330 4000
Email Support ID
- care@bigbazaar.com — This email handles customer feedback and queries for Big Bazaar, FBB, and Food Bazaar.
Official Support Website
- Future Retail Contact Page — Holds all customer support details, including the helpline number and email.
- Head & Zonal Office Details — Found on their office locations page for regional support access.
Working Hours
- While not explicitly outlined, these customer support lines traditionally operate during standard corporate hours—Monday to Saturday, around 10 AM to 6 PM. Career-related inquiries use this same number during Mon–Fri, 10 AM–5 PM.
Office Address
- Registered Office (Mumbai): Knowledge House, Shyam Nagar, Off Jogeshwari-Vikhroli Link Road, Jogeshwari (East), Mumbai 400 060
- Regional Offices:
- East Zone (Kolkata): Block By Block Shopping Mall, New Town, Kolkata 700 156
- West Zone (Ahmedabad): City Gold Mall, Satellite, Ahmedabad 380 015
- North Zone (Gurgaon): Sector 32, Gurgaon 122 001
- South Zone (Bangalore): Jayanagar, Bangalore 560 011
FAQs
Q1. What is the Big Bazaar customer care number?
A1. The main toll-free number is 1800 2662 255, applicable for Big Bazaar, Food Bazaar, and FBB.
Q2. How can I email Big Bazaar support?
A2. Use care@bigbazaar.com for all customer-related queries.
Q3. Are there regional contacts available?
A3. Yes. Regional offices across major Indian cities (Kolkata, Ahmedabad, Gurgaon, Bangalore, Mumbai) can be reached via provided phone numbers.
Q4. What are the working hours for customer support?
A4. Though not explicitly stated, they most likely follow Mon–Sat business hours, roughly 10 AM to 6 PM. Career-related calls operate Mon–Fri, 10 AM to 5 PM.
Q5. Where can I find the official contact page?
A5. The official Future Retail “Contact Us” webpage lists verified support information.
Final Summary
If you need help from Big Bazaar or its sister brands, call the toll-free number 1800 2662 255 or email care@bigbazaar.com. For region-specific assistance, use the zonal office numbers found on the Future Retail site. These touchpoints ensure reliable support, whether you’re resolving an order issue or seeking store-specific information.
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