DCC Bank Customer Care Number

In the cooperative banking landscape, District Central Co-operative Banks (DCC Banks) play a vital role in offering banking services to rural and semi-urban communities. For customers, knowing the correct customer care number is essential to resolve account queries, report issues, obtain branch information, or lodge complaints. This article focuses on the DCC Bank, especially the Bengaluru District Central Co-operative Bank (often referred simply as “Bengaluru DCC Bank” or “DCC Bank Bengaluru”), using official contact information and other reliable sources. We will present the customer care numbers, branch contacts, useful tips, and a summary table for easy reference.

About Bengaluru DCC Bank

The Bengaluru District Central Co-operative Bank Ltd. (often abbreviated BDCC or DCC Bank Bengaluru) is the central cooperative bank servicing the cooperative credit institutions in and around Bengaluru district. Its head office is located in Chamarajpet, Bengaluru.

On its official Contact page (titled “Contact – DCC Bank Bengaluru”), the bank provides a list of key contacts, including the head office and branch contacts.

Because many DCC banks have decentralized branches, customers often need both the central customer care line and branch-wise contacts for localized issues.

Key Contact Numbers & Customer Care

From the official “Contact – DCC Bank Bengaluru” page, these are some of the principal contact numbers:

• Head Office (Main / Central Office)
  Anusha K N — 080-29500301 / 9620062724
• Branch Contact: Doddaballapura
  Ramesh K G — (phone given under branch listing)
• Other Branches
  The “Contact” page lists multiple branches with phone numbers; each branch (like Doddaballapura) has a direct contact.

Additionally, the Karnataka Apex / DCCB list (PDF list) mentions 080-22424940 / 41 and 22427947 as contact numbers for Bengaluru DCC Bank (Lakshmisadana, 5th Main Road, Chamarajpet)

Thus, we can infer that 080-22424940 / 41 and 22427947 are general helpline or office lines for the Bengaluru DCC Bank head / central office.

Because cooperative banks often delegate many customer issues to branch offices, the branch contact numbers on the official contact page become effectively customer care numbers for localized service.

Summary of DCC Bank (Bengaluru) Customer Care / Contact Channels

How to Use These Contacts Effectively

1. Start with the central / head office number
   If your issue is general (account status, bank policy, complaints), calling 080-22424940 / 41 / 22427947 can be a good first step (since these represent central office lines).
2. Use branch contacts for local issues
   For branch-level problems (cheque issuance, local transactions, branch operations, staff interaction), use the branch phone number listed in the official “Contact” page.
3. After business hours or unresponsive lines
   If the number is busy or unreachable, attempt alternative branch contacts, or escalate to higher officials (if available). Keep a record of whom you spoke with (name, designation, time).
4. Prepare all supporting information
   When calling, have your account number, branch name, transaction details, identity documents, and purpose of the call ready. This helps the customer care staff to locate and process your query faster.
5. Escalation path
   If branch staff or central support does not resolve the issue, ask to escalate to the “manager”, “senior officer”, or “complaints / grievance redressal” cell of DCC Bank.
6. Verify numbers from official site
   Always cross-check any number from third-party directories against the official “Contact” page to make sure it is current.

Why Customer Care Numbers Matter & Challenges

• Immediate resolution
  A correct customer care number helps you get timely support—especially in cases of urgent fund issues, blocked accounts, or error reconciliation.
• Branch reach vs central reach
  Because DCC Banks serve wide geographical areas, having direct branch numbers means customers don’t always need to go through centralized systems for basic service requests.
• Risk of outdated numbers
  Many cooperative bank directories or unofficial websites may list outdated or incorrect numbers. This makes it important to rely on the bank’s official contact page as your primary source.
• No dedicated 24×7 line (likely)
  Unlike commercial banks, cooperative banks often don’t maintain round-the-clock help centers. So contacting during business hours is crucial.

Example Use Cases & Which Number to Call

• Account balance / statement query
  Call head office line (e.g., 080-22424940) or your branch’s contact to ask for mini-statement or latest balance.
• Cheque book issue / stop payment
  Use the branch phone number first (because cheque requests are handled at branch).
• Complaints / service issues
  Begin with branch, then escalate via head office if unresolved.
• Branch location / new branch contact
  Use the official contact page to find the branch number in your area.

Caveats & Verification Tips

• The “Contact – DCC Bank Bengaluru” page is the authoritative source for branch and head office contacts.
• The Karnataka Apex DCCB list (PDF) gives additional numbers (080-22424940 / 41, 22427947) for the Bengaluru DCC Bank’s main office.
• Third-party directories (Justdial, etc.) may list branch hours and addresses but not always accurate phone numbers.
• Always verify the contact number (by checking the bank’s website or calling from a known branch) before trusting it for sensitive actions.

Conclusion

For customers of DCC Bank Bengaluru, the key customer care numbers include 080-22424940 / 41, 22427947, and 080-29500301 / 9620062724 (Anusha K N at head office). Branch-level phone numbers are also provided in the official “Contact – DCC Bank Bengaluru” page for local help. Use the summary table above to quickly find the appropriate line depending on whether your issue is central, branch, or complaint-escalation related. Always call during business hours, verify the number from official sources, and keep your account and transaction details ready to ease the support process.

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