Jugnoo is a mobility & on-demand service provider offering ride / auto / taxi / delivery / on-demand logistics and marketplace services. It is run by Socomo Technologies Pvt Ltd, headquartered in India.
They operate with apps for riders, drivers, dispatch panels, etc.
đź“ž Customer Care / Contact Information
Here are the contact / support channels known:
| Method | Details |
| Phone / Helpline | +91 8081828384 — this number is cited as a customer service / support number. +91 1723193203 — number listed in Play Store listing for the driver app. +91 78892 18911 — another contact number listed in driver app info. |
| support@jugnoo.in — general support email. taxi@jugnoo.in — for taxi / partner / franchise opportunities. legal@jugnoo.in — legal / grievance issues. |
|
| Office / Address | Plot No. 10, 1st Floor, Rajiv Gandhi Technology Park, Chandigarh, India. Also has global / US office: 4830, West Kennedy Blvd Suite 600, Tampa, Florida, USA. |
âś… Best Practices & Tips When Contacting Jugnoo
As a customer care specialist, here are some recommendations to help you get faster, more effective support:
- Choose the correct channel depending on your problem
- For general user issues (booking, app, cancellations), call +91 8081828384 or email support@jugnoo.in.
- For driver / onboarding issues, you might use the driver-app helpline numbers (e.g. +91 1723193203 or +91 78892 18911).
- For legal or grievance matters, email legal@jugnoo.in.
- Provide all relevant details
Always mention your ride/booking ID, driver details (if applicable), date/time, screenshots or error messages. This helps the support team trace your issue faster. - Keep reference numbers
If you call or lodge a ticket, note the reference / ticket ID or complaint number for follow-up. - Follow escalation path
If you do not get resolution via the regular support, escalate via legal email or official office address. - Be clear & concise
Describe the issue succinctly (for example: “fare charged more than shown”, “ride canceled unexpectedly”, “wallet negative balance not reflecting”) along with date and ride details. - Use the help center / self-help
Jugnoo has a support or helpdesk portal (help.jugnoo.io) with FAQs, help topics for taxi / rentals / etc. Using that might resolve many routine queries without needing to contact support.
⚠️ Caveats / Things to Watch Out For
- Some users have complained that the customer support number is not reachable or that calls do not get answered.
- In app reviews, some users mention that helplines or support are not responsive, especially for driver issues or complaints about invalid charges.
- Always double-check with your local city / region because contact numbers or support availability may vary by city or region.
🔍 Final Thoughts
If you are a user needing help with the Jugnoo app or ride, your most immediate contact is +91 8081828384 or via support@jugnoo.in. For driver / partner support, you can try the numbers or emails associated with the driver app or partner-onboarding. Having all ride / booking details in hand will help avoid delays in resolution.
About the Author
