Owning a television is more than just enjoying your favourite shows — it’s also about knowing you can reach help when things go wrong. Whether it’s an issue with the screen, smart-TV features, remote control or software update, having easy access to customer-care for your Micromax LED/Smart TV gives you peace of mind. In this article, I’ll walk you through the key contact details for Micromax TV customer care in India, including phone numbers, email, address and tips to make your service experience smoother.
Customer Care Contact Details
Here are some of the verified contact details (and useful unverified ones) for Micromax TV customer support in India:
- Toll-Free / National Customer Care Number: 1800 2020 091.
- All-India IVRS / Support Number: 0129 – 4883 999.
- WhatsApp Support Number: 98114 29191.
- Email Address (General / Service): customercare@micromaxinfo.com and servicehead@micromaxinfo.com.
- Corporate / Registered Address:
Micromax Informatics Ltd., 697, Udyog Vihar, Phase V, Gurugram (Haryana) – 122016. - Official Website Contact Page: lists a corporate contact at +91-20-79612277 for Micromax (via micromax.in) with an address in Pune.
Note: While these numbers are widely cited in online directories and service-centre listings, Micromax’s own website doesn’t always clearly differentiate numbers for “LED/Smart TV” separately — so you may need to use the general appliance/support number and ask for TV-specific service.
What You Should Do Before Contacting
As a consumer expert, here are some pro tips to ensure your call or email to Micromax customer care is effective:
- Keep product details ready: Have the model number, serial number, date of purchase, and invoice or warranty card handy.
- Describe the issue clearly: Whether the problem is screen flicker, no sound, smart features lagging, or remote issues — a clear description helps expedite service.
- Check warranty status: Know if your TV is still under warranty and what’s covered. If you’re outside warranty, ask for cost estimates ahead.
- Use correct contact channel: For TV support, use the 0129-4883 999 or 1800-2020-091 numbers and email addresses listed above.
- Ask about service centre location: Use Micromax’s authorised service centre locator (or a listing site) to find the nearest approved centre rather than relying on random repair shops.
- Record interaction details: When you contact support, note the date/time, person you spoke to, reference number (if any), and promised next steps.
- Follow up if necessary: If your issue is unresolved, you can escalate using the next reporting level (ask for supervisor/manager). Keep polite, but persistent.
Things to Be Aware Of
- Some online listings warn that certain “service centres” are private/un-authorised and deal only with out-of-warranty repairs (not covered by Micromax’s official support). For example the site listing +91 7303434169 for “Micromax Service Centre in Delhi” mentions it is not authorised by Micromax.
- Customer complaints exist about long wait times or being placed on hold with Micromax support.
- Verify that spare parts are “genuine Micromax” when you get repair quotes — to avoid non-standard replacements.
Final Thoughts
If you’re using a Micromax LED or Smart TV and face any issues, you now have the main customer care numbers (1800 2020 091 / 0129 4883 999) and email contacts (customercare@micromaxinfo.com) to start with. Always prepare your product details, warranty info and request authorised support for genuine service. With these details in hand, you should be well-equipped to get help from Micromax support whenever needed.
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