In the modern world of electronics and appliances, product reliability is only half the battle — effective after-sales support and customer service make all the difference. Whether your Salora TV won’t turn on, your air conditioner needs servicing, or you want to register a warranty claim — having the correct contact details for Salora’s customer care is crucial. In this article, I bring together the latest verified contact numbers, email addresses, office address, and guidance on reaching out, based on information from Salora’s official website and other reliable sources.
Salora Customer Care: Contact Details
From the official Salora “Contact Us” page, here are the key support details:
| Type | Details |
| Phone / Support Number | +91-8527445111 (working hours 9:00 AM to 6:00 PM) |
| General Email | info@salora.com |
| Alternate Email / Sales / Care | silcare@salora.com |
| Office / Corporate Address | D-13/4, Okhla Industrial Area, Phase-II, New Delhi – 110020, India |
In addition to those, some other sources list supplementary contact information:
- A telephone listing shows older numbers for Salora’s corporate office: 011-35008342
- Yellow Pages listing for Salora International Ltd gives phone 91-11-51614322-25 / 26388680
- Company profile pages mention an additional contact number 011-49207100 and email cs.salora@salora.com
However, since these are secondary sources and possibly outdated, the numbers and emails from the official “Contact Us” page should be treated as primary and most reliable.
Note: I did not find any mention of a toll-free 1800-series number on the official Salora site, so it appears there is no designated toll-free line publicly listed at this time.
Tips for Reaching Salora Support & Getting Your Issue Resolved
To make your interaction with Salora smoother and more effective, here are some best practices and tips:
- Call during working hours
The official support number (+91-8527445111) is listed as available 9:00 AM to 6:00 PM. Try to reach out within those hours to avoid getting voicemail or no response. - Have product details ready
Before calling or emailing, keep your model number, purchase invoice, warranty card, and nature of the fault ready. This helps the support team verify your claim and expedite repairs or replacement. - Use email for non-urgent queries
For warranty registration, documentation, or issues that don’t require immediate attention, writing to info@salora.com or silcare@salora.com creates a record and gives you time to attach photos, receipts, etc. - Visit the corporate office only if necessary
If your case requires escalation, you may visit or send registered/recorded communication to Salora’s head office at the given address in Okhla, Delhi. - Check authorized service centers
For on-site repairs, local authorized Salora service centres are often more efficient. Many listings exist in directories for your city. Always verify that the service center is officially authorized by Salora before sending your appliance. - Escalate if needed
If the first level of support doesn’t resolve your issue, ask for a supervisor or higher escalation. Document your communication (timestamps, reference numbers) in case future reference is needed.
Conclusion
If you own a Salora-branded product and need assistance, here’s your go-to list:
- Support number: +91-8527445111 (9 AM – 6 PM)
- Emails: info@salora.com | silcare@salora.com
- Address: D-13/4, Okhla Industrial Area, Phase II, New Delhi – 110020
While Salora doesn’t (as per public official information) list a toll-free number, these contact options should be your first port of call.
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