When you own any appliance or product from Surya Roshni Limited (a popular Indian brand known for lighting, pipes, and some consumer appliances), it’s reassuring to know there is a reliable customer support channel. Whether you’re trying to get help with a Surya fan, an induction cooker, a gas stove, a geyser or any other home appliance under the Surya umbrella, the right contact details can save time and frustration. In this article, I’ll give you the verified customer care number, email, address, toll-free line (if any) and tips to use them smartly. I’ll also mention related queries like surya fan customer care number, surya induction customer care number, and surya gas stove customer care number as they come up in appliances support.
Surya Roshni Customer Care: Verified Contact Details
According to Surya’s official website:
- Toll-free number: 1800 102 5657
- Alternate / non-toll number: +91 9643300819
- Corporate / Head Office Address: Padma Tower-1, Rajendra Place, New Delhi – 110008, India.
- Phone (Corporate line): +91-11-47108000
- Fax: +91-11-25789560
- Email (general / corporate): While the official “Contact Us” page does not show a detailed email for each product line, other documents show an email like cs@surya.in for consumer service.
So if you have any Surya product issue—from lighting to steel pipes to home appliances—these are the main support channels.
How to Use These for Specific Appliances
- Surya fan customer care number
If you are looking specifically for a fan made by Surya (if Surya supplies ceiling or pedestal fans), you would call the same central support: 1800 102 5657 (toll-free) or 9643300819. When you call, mention: “Surya fan support / product model [X]” so they route you appropriately.
- Surya induction customer care number
For an induction cooktop or induction appliance under the Surya brand, again use the same contact: 1800 102 5657. While there is no separate “induction cooker line” publicly listed, central support will redirect to the correct team. You may also check whether Surya provides service centres locally for induction cookers (in cities such as Patna for example).
- Surya gas stove customer care number
Gas stoves often need specialised service (for example gas line, burner issues). For Surya branded gas stoves, call 1800 102 5657 and mention “gas stove / Surya kitchen appliance”. Additionally, many local repair service centres list “Surya gas stove repair” in cities (for example in Noida, Delhi) which you may consult for local on-site service.
Tips for Effective Support & Service
- Call during business hours (typically Monday to Saturday) and have your product’s model number, invoice / purchase date, and nature of fault ready.
- Clearly state the appliance type: fan, induction cooker, gas stove, etc., so they transfer you correctly.
- When using email (cs@surya.in or any contact email you get via support), attach pictures of the product and issue. This helps faster resolution.
- If you are told a local service centre will visit, ask for the service ID / ticket number and the technician’s name for future reference.
- For gas appliances, ensure safety: if there is any gas leakage or flame issue, call service immediately and avoid DIY in dangerous conditions.
- If the product is under warranty, make sure you mention it; if not, ask for cost of spare parts and service charges upfront.
Conclusion
To sum up: if you own a Surya product—from a fan to an induction cooker or gas stove—the prime lifeline for support in India is:
- Toll-free: 1800 102 5657
- Alternate number: 9643300819
- Head office: Padma Tower-1, Rajendra Place, New Delhi – 110008
When you call, mention the appliance type (“fan”, “induction”, “gas stove”) and provide product details. Having these contacts and using them smartly can make your support experience with Surya much smoother.
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