When you buy a Thomson TV or home appliance in India, it’s natural to expect reliable service whenever you face any issue — whether it’s installation help, picture or sound problems, or a warranty claim. Thomson, a trusted name in electronics, offers multiple customer care channels to ensure users get quick and effective solutions.
In this guide, you’ll find verified details like the Thomson TV customer care number, email ID, corporate address, and toll-free helpline, all sourced from the official Thomson website and trusted online sources.

🧾 Thomson Customer Care Details
| Type of Support | Details |
| Toll-Free Number (All India) | 1800 843 8777 |
| Customer Care Number (Large Appliances / TV) | +91 93551 88885 |
| Customer Care Number (Small Appliances) | +91 63660 43210 |
| Customer Support Email | consumercare@thomsontv.in |
| Alternate Email (Small Appliances) | support.thomson@flipkart.com |
| Corporate Office Address | S-24, Pocket S, Okhla Phase II, Okhla Industrial Estate, New Delhi – 110020 |
| Official Website | https://thomsonhome.in/contact/ |
| Service Hours | 9:30 AM – 7:00 PM (Monday to Saturday) |
🧰 How to Contact Thomson Customer Care
- Call the Toll-Free Number (1800 843 8777) – Best option for all TV-related queries, warranty issues, or installation support.
- Have Product Details Ready – Keep your model number, purchase invoice, and serial number handy before you call.
- Request a Service Ticket – Always ask for a service request ID or complaint number to track your issue easily.
- Email for Escalations – If your query is not resolved via call, email consumercare@thomsontv.in with your complaint number.
- For Small Appliances – Use 63660 43210 or support.thomson@flipkart.com if you’re contacting for kitchen or small electric appliances.
🏢 About Thomson India
Thomson is a well-known French brand with a long legacy in televisions and consumer electronics. In India, it partners with SPPL (Super Plastronics Pvt. Ltd.) to manufacture and distribute smart TVs and home appliances. The brand has gained popularity for offering feature-packed Smart TVs at affordable prices, available mainly through Flipkart and other e-commerce platforms.
💡 Tips for Effective Support
- Call between 9:30 AM – 7:00 PM (Monday–Saturday) for faster response.
- Mention your product type clearly: “Thomson TV,” “Washing Machine,” etc.
- Keep the invoice copy or Flipkart order ID handy.
- Request a technician visit only from authorized service centres to avoid warranty issues.
- You can also locate your nearest Thomson service centre using Justdial by searching “Thomson TV Service Centre near me.”
✅ In Summary
| Support Channel | Details |
| Toll-Free Helpline | 1800 843 8777 |
| TV Support (Large Appliances) | +91 93551 88885 |
| Small Appliance Support | +91 63660 43210 |
| Email Support | consumercare@thomsontv.in |
| Office Address | S-24, Pocket S, Okhla Phase II, New Delhi – 110020 |
Thomson’s customer service in India is well-structured and accessible. By contacting the above numbers or email, you can get help with your Thomson TV installation, repair, or warranty claim quickly and conveniently.