WheelsEye Customer Care Number, Email ID & Contact Details

In today’s world, vehicle tracking and GPS solutions are not just conveniences — they’re essentials. Whether you’re a fleet manager ensuring vehicles stay on route, or an individual looking to secure your personal car, reliable customer support becomes critical when things go off track. If you’re using a device from WheelsEye, knowing the correct customer care number, how to prepare for support, and what to expect can make a real difference. As a customer care expert, I’ll guide you through everything you need to know about WheelsEye GPS support in India.

WheelsEye Customer Care Contact Details

According to the official WheelsEye contact page, the support details are:

Phone/Mobile: +91-97735 99192.
WhatsApp: +91-99714 00000.
Alternate Customer Support Number: 93700-93700 (for “all India” support) as listed by third-party sources.
Email: support@wheelseye.com or care@wheelseye.com (as indicated in user reviews).

These numbers are your primary lines of contact if you face any issue with your WheelsEye GPS or tracking system.

What to Keep Ready Before You Call

To get the most efficient support from WheelsEye, it’s best to have a few pieces of information ready:

Device/Model Details: The model of the GPS tracker, serial number or unit number (if printed or known).
Installation Date & Location: When and where the device was installed (vehicle number, make/model, region).
Issue Description: Be clear and concise: e.g., “device not showing location”, “no movement alert”, “battery drain high”, etc.
Recent Changes: Any recent changes in wiring, power supply, SIM card replacement, antenna movement — these often help troubleshoot.
Contact & Vehicle Details: Your name, vehicle registration number, address, phone number — especially if technician visit might be needed.
Previous Logs/Tickets: If you’ve had prior complaints or reference numbers, mention them — helps in follow-up.

Having all this will help the support agent at WheelsEye understand the issue quickly and determine whether it needs a remote fix or on-site technician.

Common Scenarios & How to Approach Them

Here are typical GPS or tracking problems users of WheelsEye devices face — and how to deal with them:

No Location Update or Device Offline: When you call, mention the last time you saw the device working, whether the vehicle has power, and if wiring was changed. Ask if the SIM is active or if the unit is in sleep mode.
Incorrect/Fuzzy Location Readings: Provide the vehicle number, area where you see the error, and any indoor/on-roof installations. This helps determine antenna or signal issues.
Battery or Power Drain: If your tracker is draining the vehicle battery, mention when this started and whether any new accessories were added to the vehicle.
Alerts Not Triggering: If movement, speeding or geofence alerts aren’t triggering, mention your alert settings, vehicle usage pattern, and ask if server/firmware sync is working.
Maintenance or Spare-Part Query: Ask if your device is still under warranty, what service costs are, and whether there are authorised technicians in your city.
Installation or Relocation: If you moved the tracker to a different vehicle or region, mention it clearly — technician may verify placement or update registration.

Tips for Smooth Interaction with WheelsEye Support

Call during business hours and mention if the issue is urgent (e.g., vehicle theft risk or major fleet downtime).
Ask for a ticket or complaint number when you lodge your issue — this helps in follow-up and escalation.
After your call, send an email or WhatsApp to the WhatsApp number +91-99714-00000 with your ticket number and issue summary — this gives you written proof.
If a technician visit is required, ensure clear access to the vehicle, power off/on as instructed, and make sure the tracker unit wiring and SIM slot are accessible.
Keep your original invoice/installation record safe — warranty or service claims often reference them.
If you feel support is delayed or unresolved, re-phone referencing your ticket and ask for escalation to a senior technician or regional manager.

Summary

If you use a WheelsEye GPS tracker and need support, the key numbers to remember are +91-97735 99192 (mobile) or +91-99714 00000 (WhatsApp). Another widely referenced number is 93700-93700 for all-India support. Before contacting, gather your device details, vehicle number, issue description and contact info to make the process smoother. With the right approach and documentation, you’ll be better placed to get timely resolution and keep your tracking system operational and reliable.