All You Need to Know About Sikka Customer Care – How to Reach Them & What to Expect

When you choose a service provider like Sikka (Sikka Broadband / SikkaNet / Sikka TV) for internet, TV, or other connectivity services, the after-sales support and accessibility of customer care can make or break your user experience. Whether you face downtime, signal issues, or want a plan upgrade — having correct, reliable customer care contacts is key. In this article, I take you through the verified contact details for Sikka (based on official sources), point out region-specific data, and share tips for effectively using their support.

Sikka Customer Care: Verified Contact Details

Using the official Sikka website(s) and trusted public listings, here are the contact modes currently available for Sikka customers:

Note: I did not find any listing for a nationwide toll-free (1800-series) number for Sikka on their official pages. All numbers appear to be standard mobile/landline contacts.

Also, public listings (e.g. “India Customer Care” sites) show that 85744 12345 is used for both call and WhatsApp support.

Interpreting & Using These Contacts: Tips & Best Practices

To make your interaction with Sikka customer care smooth and effective, keep these tips in mind:

1. Use the primary numbers first
   Start with +91 85744 12345 (which is frequently listed as the main support line) or +91 97219 12345. If one doesn’t pick up, try the other.
2. Email for documentation and non-urgent issues
   Use care@sikkanet.com or tv@sikkanet.com (for TV issues) to raise complaints, requests for refunds, or warranty/contract matters. This gives you a written record.
3. Use “Contact Us / Consumer Corner” forms
   The Sikka website includes a Consumer Corner section (for registered queries) where you can submit detailed complaints (including your address, account details, etc.).
4. Mention your service type
   When you call or write, specify whether your issue is broadband, fiber plan, TV / cable, set-top box or other. That helps route your complaint faster.
5. Have your account details ready
   Always keep your customer ID, installation address, MAC / smart card numbers (for TV), connection serial, or plan details ready so the support executive can quickly verify.
6. Escalation path
   If the first-level support doesn’t resolve your issue, request escalation to a manager. Use the email trail to support your claim if needed.
7. Visit the Lucknow office (if feasible)
   For serious disputes or contract closure, you can address correspondence or visit their corporate address in Hazratganj, Lucknow.
8. Beware of delays / complaints
   Public review platforms mention that some users have faced delays, unresolved complaints or slow support with Sikka Broadband. Having documented evidence (emails, timestamps, complaint numbers) helps in such cases.

Summary & Conclusion

If you are a Sikka customer — especially in Lucknow or Uttar Pradesh regions — here is your essential contact kit:

• Phones: +91 85744 12345 | +91 97219 12345
• Email: care@sikkanet.com | tv@sikkanet.com (for TV services)
• Address: Sikka House, 6 La Place Bungalows, Shahnajaf Road, Hazratganj, Lucknow, UP

At present, there’s no public toll-free 1800 number listed on Sikka’s official pages. When contacting, act within business hours, provide full details of your service, and keep supporting documents ready. If a complaint is not resolved satisfactorily at first, escalate it—phone and email both—to higher levels.

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