Aquatex is a prominent brand under the umbrella of Aqua Group, India’s largest water pump manufacturer. Established in 1956, Aqua Group has been a pioneer in the field of motors and pumps. The company operates under two distinguished brands: Texmo for Borewell Submersible pumps, Monoblocs, and Jet pumps, and Aquatex for Agricultural Monoblocs, Openwell Submersibles, and Electric Motors. With over 67 years of experience, Aqua Group has a vast network of over 1400 exclusive dealers across India, ensuring widespread availability and support for its products.
📞 Phone Number
For customer support and inquiries, you can reach Aqua Group at:
- 0422-2642484
This number connects you to the corporate office in Coimbatore, Tamil Nadu.
📞 Toll Free Number
Aqua Group provides a toll-free number for customer convenience:
- 1800 572 2324
This number is dedicated to handling inquiries related to pumps, pipes, and cables, ensuring customers receive timely assistance.
📧 Email Support ID
For written communication, you can contact Aqua Group via email:
- enquiry@aquagroup.in
This email address is suitable for general inquiries, product information, and service requests. - marketing@aquagroup.in
Use this email for marketing-related inquiries, dealer information, and promotional activities.
🌐 Official Support Website
Aqua Group’s official website provides comprehensive information about their products, services, and support:
- https://www.aquagroup.in/contact-us/
The contact page includes details for customer support, dealer locator, and product information.
🕒 Working Hours
While specific working hours are not explicitly mentioned, typical business hours in India are:
- Monday to Friday: 9:00 AM to 6:00 PM
- Saturday: 9:00 AM to 1:00 PM
- Sunday: Closed
It’s advisable to contact during these hours for prompt assistance.
🗺️ Office Address
Aqua Group’s corporate office is located at:
- Thudiyalur (Post), Coimbatore – 641 034, Tamil Nadu, India
This is the primary location for administrative and support services.
Additionally, Aqua Group has a presence in:
- Kolkata Office:
- Address: Godown No. 14, Agarpara Jute Mill Compound, 88F BT Road, Kamarhati, Kolkata – 700 058.
- Phone: 033 – 25638414
This office caters to the eastern region of India, providing localized support.
📌 FAQs
Q1: What is the Aquatex customer care number?
A1: For general inquiries and support, you can contact Aqua Group at 0422-2642484 or the toll-free number 1800 572 2324.
Q2: How can I find a dealer near me?
A2: Aqua Group has a vast network of over 1400 exclusive dealers across India. You can locate a dealer by visiting their official website and using the dealer locator tool.
Q3: What products does Aquatex offer?
A3: Aquatex offers a range of products including Agricultural Monoblocs, Openwell Submersibles, and Electric Motors, catering to various water pumping needs.
Q4: How can I request a service or maintenance?
A4: For service requests, you can contact Aqua Group via email at enquiry@aquagroup.in or call their customer support numbers.
Q5: Does Aquatex provide warranties on their products?
A5: Yes, Aqua Group provides warranties on their products. The specifics can vary based on the product type and model. It’s recommended to check the warranty terms at the time of purchase or contact customer support for detailed information.
Final Thoughts
From a customer care expert’s perspective, Aqua Group, under the brand name Aquatex, offers robust support channels for its customers. With dedicated phone lines, email support, and a vast dealer network, customers can expect timely assistance for their product inquiries, service requests, and maintenance needs. Whether you’re looking for agricultural pumping solutions or domestic water systems, Aquatex provides reliable products backed by comprehensive customer support.
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