Baroda Gujarat Gramin Bank (BGGB), now part of the unified Gujarat Gramin Bank, is a prominent regional rural bank serving Gujarat’s rural population. Formed through the amalgamation of Baroda Gujarat Gramin Bank and Saurashtra Gramin Bank on May 1, 2025, the bank operates under the “One State, One RRB” initiative and is sponsored by Bank of Baroda. It boasts over 744 branches and delivers a wide range of financial services including retail and corporate banking, loans, insurance, and mortgages.
Toll-Free Number
- 1800 123 1238 — A toll-free helpline available for general customer support queries—especially inherited from legacy systems.
Alternate Numbers
- All-India Customer Support: 079-6827 1260
- Call Centre: 079-6827 1260
- First-Level Grievance Redressal: 0265-2361 210 and 0265-2361 260
- Regional Office (Mehsana): (02766) 221883 / 221808 / 221809
- Head Office, Vadodara: 0265-2361210
Email Support ID
- General inquiries / complaints: complaints[at]barodagujaratrrb[dot]co[dot]in
- Head Office, Vadodara: vadodara[at]barodagujaratrrb[dot]co[dot]in
- Grievance redressal – Vadodara region: Netra Mani (rm.rovado@barodagujaratrrb.co.in), Digvijaysinh Hamirsinh Champavat (9727740752)
Official Support Website
- Official Website: gujaratgb.in
- Find contact details, branch locators, grievance escalations, and customer support forms here.
Working Hours
- Head Office (Vadodara): Monday–Saturday, 9:30 AM to 6:30 PM, closed on Sundays.
- Branches: Typically open Monday–Friday—and second & fourth Saturdays—closed on all Sundays.
Office Address
- Head Office: 3rd/4th Floor, Suraj Plaza-1, Sayajiganj, Vadodara – 390020
- Regional Office (Mehsana): First Floor, Shop Nos. 124–131, Avsar Plaza Building, Panchot, Mehsana – 384205
- Other Regions: Offices in Patan, Bhavnagar, Bhuj, Godhra, Jamnagar, Junagadh, Surat, Rajkot, etc.—refer to the bank’s “Offices & Branches” listing for specifics.
FAQs
Q1. What is the bggb customer care number?
A1. You can reach the customer care via toll-free 1800 123 1238 or the all-India number 079-6827 1260.
Q2. How do I escalate a grievance?
A2. Call 0265-2361 210 / 260 for first-level grievance redressal, or write to the grievance officers via email (see above).
Q3. When is customer care available?
A3. The head office operates Monday–Saturday, 9:30 AM–6:30 PM. Branches generally close on all Sundays and the 2nd & 4th Saturdays.
Q4. Where is the bggb head office located?
A4. The head office is located at Suraj Plaza-1, Sayajiganj, Vadodara – 390020.
Q5. What’s the official website for help or branch details?
A5. Visit gujaratgb.in for support, branch locators, and escalation mechanisms.
Final Summary
For quick support, the bggb customer care number is 1800 123 1238 (toll-free) and 079-6827 1260 (all-India). The head office in Vadodara handles inquiries Monday–Saturday, 9:30 AM–6:30 PM, while regional helplines and grievance officers provide escalated assistance. Their official portal—gujaratgb.in—features comprehensive support resources, branch listings, and complaint forms. This multichannel setup ensures efficient support to rural banking customers across Gujarat.
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