Dreamtel (operated by DreamTech InfoTel Pvt. Ltd.) is a broadband and internet service provider known for offering high-speed wireless turbo broadband, leased lines, and smart home solutions across Punjab and neighbouring regions. With a customer-centric approach and multiple touchpoints, Dreamtel focuses on network availability and responsive after-sales support.
Customer Care Numbers of DreamTel
- Customer Care (Jalandhar): 0181-7102777 — the primary helpline for broadband and service-related queries.
- Gurgaon Office (Distribution Queries): 0124-4246578 / 0124-4246579
- Partner / Franchise Locations throughout Punjab:
- Amritsar: 98760 60000
- Apra: 98157 64582 / 01826 252942
- Baghapurana: Landline 01636-242800, Mobile 97817 03751
- Banga: 94640 10845
- Batala: 98773 37777
- Dhariwal: 96533 33075 or 89687 86586
Email Support ID
- Technical Queries: support@dreamtel.in
- Non-Technical / General Enquiries: customercare@dreamtel.in
- Sales Inquiries: sales@dreamtel.in
- Alternate Contact (via Facebook/Instagram): dreamtelnew@gmail.com
Official Support Website
Dreamtel’s official customer support portal provides streamlined communication tools including enquiry submission, complaint registration, FAQs, and feedback options: dreamtel.in/contact-us
Working Hours
- While exact working hours are not specified on the contact page, social media references suggest that 24/7 customer support is promoted: “Count on us for … Customer Care: 0181-7102777”.
- For conventional support, daytime business hours (e.g., 10 AM–6 PM) are presumed, particularly for distribution and partner locations.
Office Address
- Jalandhar (Head Office):
DreamTech InfoTel Pvt. Ltd., SCO 1-12, 4th Floor, PPR Mall, Mithapur Road, Model Town, Jalandhar – 144001. - Gurgaon Office:
603, 6th Floor, Galleria Tower, DLF Phase IV, Gurgaon – 122002. - Partner Outlets across Punjab: Listed above under “Alternate Numbers.”
FAQs
Q1. Does Dreamtel offer a toll-free customer care number?
A1. No, Dreamtel uses local helplines such as 0181-7102777 and partner numbers instead of toll-free services.
Q2. How can I contact Dreamtel for general or technical support?
A2. For technical issues use support@dreamtel.in; for general queries use customercare@dreamtel.in; for sales, reach out via sales@dreamtel.in.
Q3. Where are Dreamtel’s offices located?
A3. The head office is in Jalandhar (PPR Mall, Mithapur Road) and there’s a distribution point in Gurgaon (DLF, Galleria Tower).
Q4. Are there partner or franchise offices I can contact?
A4. Yes—Dreamtel has partner offices in cities like Amritsar, Banga, Batala, Dhariwal, and others.
Q5. Is support available 24/7?
A5. While explicit timings aren’t confirmed, promotional posts suggest availability around the clock for customer care.
Final Summary
Dreamtel offers reliable broadband services in Jalandhar and surrounding regions, with customer care accessible via 0181-7102777, supported by distribution offices in Gurgaon and multiple partner centers across Punjab. Email support—support@dreamtel.in, customercare@dreamtel.in, and sales@dreamtel.in—ensures users can resolve technical, general, or sales-related queries. Visit their official Contact Us page at dreamtel.in/contact-us for more information.
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