
Gas stoves are among the most vital appliances in every kitchen. When a burner stops working, a knob becomes faulty, or the ignition system has glitches, users require prompt, reliable support. For customers of Hindware (a popular home appliances and kitchen brand in India), knowing the correct customer care number and how to navigate support channels ensures faster resolution, safer outcomes, and better user experience.
In this article, I present the official Hindware customer care contacts (especially for appliances like gas stoves), explain how to use them effectively, provide best practices for raising service requests, and offer tips to get the most from Hindware’s support system.
Official Hindware Customer Support / Contact Information
According to the Hindware Appliances website (the official “Customer Support” page), here are the primary contact mechanisms:
- Toll-Free / Customer Support Number: 1800 103 3300
- Alternatively, the site also mentions that users may complete an online service booking form, and Hindware will contact them to arrange an appointment.
On the “Contact Us” page of Hindware Appliances, further contact details are given:
- Toll Free / Customer Support: +91-8069166666 (in addition to 1800 103 3300)
- Email: wecare@hindware.co.in (for product queries, support requests)
Other sources, such as IndiaCustomerCare, corroborate that 1800 103 3300 is the active support line for Hindware’s appliances and related queries, and also indicate its operational hours (Mon–Sun, 10 AM–7 PM)
Thus, for issues with Hindware gas stoves, the contact numbers to keep in mind are:
- 1800 103 3300 (primary toll-free support)
- +91-8069166666 (alternate contact)
- wecare@hindware.co.in (email support)
These form the backbone of Hindware’s appliance support system.
Hindware Gas Stove / Appliance Support Contacts
Contact / Channel | Number / Email | Purpose / Notes |
Primary Toll-Free Support | 1800 103 3300 | Main line for appliance / gas stove support and service requests |
Alternate / Direct Line | +91-8069166666 | Backup contact listed on Hindware’s “Contact Us” page |
Email Support | wecare@hindware.co.in | For written requests, warranty claims, or formal communication |
Online Service Booking | Via Hindware’s support portal | You submit your details, and Hindware schedules a technician visit |
Operational Hours (Reported) | 10 AM – 7 PM (Mon–Sun) | As per IndiaCustomerCare listing for 1800 103 3300 |
How to Use These Support Channels Effectively
To ensure a smooth and prompt resolution, here are best practices for contacting Hindware’s customer care for gas stove issues:
- Gather all relevant details up front
Before you call or write, collect the following:- Model and serial number of the gas stove (if printed or on a label)
- Date and place of purchase / invoice
- Clear description of the issue (e.g., burner not igniting, flame irregular, knob stuck)
- Photos or short video (if possible) showing the fault
- Your full contact address and preferred time for a technician visit
- Call the primary support line first
Dial 1800 103 3300 and clearly explain your problem. Ask whether remote guidance is possible or whether a technician visit is required. - Alternate contact if main line is busy
In case of high traffic or busy line, use the +91-8069166666 number provided on Hindware’s contact page as a fallback. - Use the online service booking form
If your issue is not urgent, or phone lines are busy, fill out the service booking form on the Hindware site. They will contact you to schedule a technician visit. This is especially helpful in cities with heavy load. - Email for formal communication or unresolved cases
Write a detailed email to wecare@hindware.co.in including the fault description, images/videos, purchase details, and any previous support reference. This provides a written record and is useful for escalation. - Ask about warranty / service policy
When in touch with support, request clarification on whether your gas stove is under warranty, what parts / labor are covered, and any charges for out-of-warranty repairs. - Document the support interaction
Always note the date, time, name (or ID) of the person you spoke with, ticket/reference numbers (if provided), and what was promised (e.g., technician visit on such date). - Follow up if service is delayed
If the repair does not happen on time, or your issue remains unresolved, call back referencing your earlier interaction and escalate to higher support (supervisor/manager) if necessary. - Provide feedback / escalate formally
If you remain dissatisfied, ask for the regional support manager or escalate through written communication, using your email as record. - Safety first
For any issue involving gas leakage, burner failure, or flame irregularity, stress the urgency in your communication. It’s safer to request prompt technician service.
Typical Gas Stove Issues and Support Flow
Here are common issues customers face, along with how support generally handles them:
- Burner won’t ignite / weak spark: Support may guide cleaning of ignition tip or scheduling a technician to inspect the spark electrode.
- Flame is uneven / flickering: Could involve inspection of burner ports, gas supply, or regulator; technician may need to adjust or clean.
- Knob or gas control knob broken: Support may arrange part replacement under warranty or billable replacement.
- Gas odor near knobs: Critical safety risk—escalate to request immediate technician visit.
- Loss of control or interface failure: Electronics or wiring issue may need a technician to repair.
- Post-warranty servicing: If the appliance is out of warranty, support may schedule repair and issue an estimate for labor / parts before proceeding.
In each of the above, the customer care representative likely triages: remote troubleshooting if possible, or dispatch of a technician.
Why Having the Correct Customer Care Number Matters
- Safety: Gas appliances can pose hazards; quick and direct support reduces risks.
- Minimized downtime: Faster resolution means less disruption to your daily routine.
- Warranty protection: Contacting official support ensures that claims are valid and not voided by unauthorized service.
- Accountability: Knowing that your call is logged and referenced gives you leverage if escalation is needed.
- Professional service: Official support helps ensure genuine parts and trained technicians.
Conclusion
For issues with your Hindware gas stove, the most reliable support channels are:
- 1800 103 3300 — the primary toll-free line for appliance support
- +91-8069166666 — a secondary / alternate contact
- wecare@hindware.co.in — email for formal requests or unresolved problems
- Online service booking — via Hindware’s support portal to schedule a technician visit
When you reach out, share full details, ask about warranty coverage, document everything, and escalate if needed. These practices help you get timely and professional support for your Hindware gas stove.