The Indian Railways E-Procurement System (IREPS) is a digital platform developed by the Centre for Railway Information Systems (CRIS) to facilitate transparent and efficient procurement processes for Indian Railways. It enables vendors to participate in e-tendering, submit bids, and manage contracts online, ensuring a streamlined and paperless procurement experience.
📞 Phone Number
For assistance with IREPS-related queries:
- IREPS Helpdesk: 011-41385200 (10 Lines)
Operating Hours: Monday to Saturday, 8:00 AM to 7:00 PM IST (Closed on Sundays and Gazetted Holidays)
In case of issues with the primary line, alternate numbers are:
- 011-23761525
- 011-23370704
- 011-23379962
- 011-23379964
- 011-23720535
📧 Email Support ID
For email support:
- General Queries: helpdesk.eps@cris.org.in
- SBI Net Banking Issues:
- Phone Numbers: 022-27566066, 022-27566067, 022-27560137, 022-27566501
- Email: inb.cinb@sbi.co.in
- SBIePay Payment Gateway:
- Phone Number: 022-27523618 (24×7)
- Email: sbiepay@sbi.co.in
🌐 Official Support Website
Access the official IREPS support portal here:
👉 https://ireps.gov.in/html/helpdesk/helpdesk.html
🕒 Working Hours
- Main Helpdesk: Monday to Saturday, 8:00 AM to 7:00 PM IST
Closed on Sundays and Gazetted Holidays - SBIePay Helpdesk: Available 24x7x365
🗺️ Office Address
IREPS Office:
Galleria Mall, Mayur Vihar Extension, Delhi 110091, India
Phone: 011-4053 9409
Email: ireps@sportsskills.in
📌 FAQs
Q: What is IREPS?
A: IREPS is the Indian Railways E-Procurement System, a digital platform for online procurement and tendering processes managed by CRIS.
Q: How can I contact IREPS for assistance?
A: You can reach the main helpdesk at 011-41385200 during working hours. For email support, contact helpdesk.eps@cris.org.in.
Q: What are the working hours for IREPS support?
A: Support is available Monday to Saturday, 8:00 AM to 7:00 PM IST.
Q: Is there a toll-free number for IREPS?
A: Currently, IREPS does not provide a toll-free number.
Q: How can I raise a query to the IREPS helpdesk?
A: After logging into the IREPS system, you can raise a query through the helpdesk portal. For guidance on this process, refer to the following video:
Summary
For assistance with the Indian Railways E-Procurement System (IREPS), you can contact the main helpdesk at 011-41385200 during working hours. For email support, reach out to helpdesk.eps@cris.org.in. Remember to check the official IREPS helpdesk portal for comprehensive support and guidance.
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