KDCC Bank Customer Care Number (Kolhapur)

KDCC Bank, full name Kolhapur District Central Co-operative Bank Ltd, is a district-level cooperative bank based in Kolhapur, Maharashtra, India. Its headquarters is located in Shahupuri, E Ward, Kolhapur. As a cooperative bank, its mission is to serve farmers, cooperatives, rural borrowers as well as local depositors and small enterprises in the district.

Because many KDCC banks (in various districts) may have similar acronyms, it’s important when speaking of “KDCC Bank customer care number” to specify Kolhapur — this article addresses exactly that branch of KDCC Bank.

Official Contact / Customer Care Details for KDCC Bank, Kolhapur

From the bank’s official “Contact / संपर्क” page, the following are the confirmed contact channels:

Toll Free Number: 1800 2335 372
Alternate / Office Numbers: +91-231-2531641 to 2531650
Email: contact@kdccbank.com
Office Address / Head Office: H.O. 1092, E Shahupuri, Kolhapur, Maharashtra, 416001
Working Hours (Customer Service / Contact Center): Monday to Friday, 10:30 am to 5:30 pm
Holidays: The 2nd and 4th Saturdays as well as Sundays are holidays for the bank.

Additionally, branch-wise phone numbers are also listed on their “Branches” page for local branches in Kolhapur district (for example, the main branch in Kolhapur is listed with phone number 0231-2551056)

Other sources also list the general landline number for the head office / bank as 0231-2531641 for Kolhapur district central bank operations.

As a supplementary reference, the KDCC mobile banking app listing shows a phone support number as +91 231-2531641 and an email “kolhapur.dccb@gmail.com” (which likely supports digital banking queries)

Further, in government records, the contact for the bank’s CEO is listed under cooperatives listings: mobile 9689894258 is given as a contact (for cooperative oversight purposes)

Thus, these are the reliable contact points for KDCC Bank, Kolhapur.

Using the Customer Care Channels: Best Practices

Here are guidelines and recommendations when you reach out to KDCC Bank’s customer care:

Use Toll Free for General / Routine Inquiries

If your concern is a general question (account balance, branch location, scheme info, etc.), start with the toll-free number 1800 2335 372. This call should be free and is intended to help many customers.

Use Office / Alternate Numbers for Specific or Escalated Issues

If the toll-free line is busy or not responsive, you can dial +91-231-2531641 to 2531650 and ask to be connected to the relevant department (e.g. loans, branch operations, digital banking).

Email for Documented / Non-urgent Queries

For issues that don’t need immediate resolution — such as address change, KYC updates, written complaints — use contact@kdccbank.com. This gives a written record and may help in escalation if needed.

Branch Telephony / Local Branch Numbers

If your issue is branch-specific (say cheque issuance, deposit, loan at a branch), contact your branch directly via the branch phone number listed on the KDCC’s “Branches” page.

For App / Digital Banking Support

If your issue is with the KDCC Bank Mobile App or online banking, you may use the support email shown in the app listing (“kolhapur.dccb@gmail.com”) or call +91 231-2531641 for support.

Be Ready with Key Information

To facilitate smooth resolution, gather:

Your account number
Branch name / IFSC
Name of the account holder
Transaction reference numbers (if the issue is with a transaction)
Any error messages or screenshots
Your identity proof / KYC information

Note Time, Person & Reference

Always note the name of the person you spoke to, time of call, and any reference or complaint number given — this helps for any future escalation or follow-up.

What You Can Resolve via Customer Care

KDCC Bank customer service typically handles:

Account balance, statement queries
Cheque book or passbook requests
Dispute / failed transaction inquiries
Loan scheme details, status, disbursement questions
Deposit and withdrawal policy clarifications
Digital banking / mobile app support
KYC / address update / account modification
Complaints & grievance redressal

If the issue is deeper (fraud, large reversal, litigation), the phone or email will likely direct you to visit the head office or escalate internally.

Caveats & Precautions

Ensure you are calling the official numbers from the KDCC Bank site to avoid impersonators.
When calling from outside Kolhapur area, you may need full dialing code (with STD).
Toll-free line may only operate during business hours (10:30 am – 5:30 pm, Mon–Fri).
Be cautious about sharing sensitive information (PIN, password) — a legitimate customer care executive should not ask for complete PINs.
If not satisfied with resolution, you can request escalation to a senior officer or file a written complaint (keep the trail via email or written note).

Conclusion

For KDCC Bank, Kolhapur, the primary customer care / enquiry number is 1800 2335 372 (toll free), and the backup office / lines are +91-231-2531641 to 2531650. The email for correspondence is contact@kdccbank.com. These contact options are your starting points for resolving account issues, loan queries, branch support, digital banking help, and more.