Koryo is a brand that offers a range of home appliances such as air-conditioners, refrigerators, washing machines, TVs and microwaves. As with any appliance brand, effective customer-support and service-networks are crucial — after all, home-appliances often require installation, maintenance, spare parts, or post-warranty care. For Indian consumers, knowing how to contact the brand’s customer care, what the support covers, and what to keep in mind before reaching out is very useful.
Below you’ll find the main contact details available online for Koryo’s customer care in India, followed by tips on how to use the support efficiently, and what to watch out for.
Customer Care Contact Details
Customer Care / Service Contact Numbers
- General Indian contact numbers listed on Koryo’s website: 855 993 0078 and 946 120 4899.
- Additional service-centre contact details for Mumbai: e.g. 859 112 3531 and 946 122 4899.
Using the Customer-Care Support — What You Should Know
When contacting Koryo’s customer care, here are some key tips:
- Have product details ready: Before calling, note down the model number, serial number, date of purchase, and any visible fault or problem. This will help the support team assist you more quickly.
- Warranty status: Check whether your appliance is still under warranty. For many appliances, parts or labour may be free within the warranty period; outside of that you may be charged.
- Service-centre vs national helpline:
- The national numbers (855 993 0078 / 946 120 4899) seem to serve as general support lines.
- There are also many local service-centres (for example in Mumbai, Delhi, Kolkata, etc.) each with their own numbers — the website lists dozens of them.
It may be faster to contact a local service centre if you know one near you.
- Verify authenticity: Since many independent service-centres exist, ensure they are authorised by Koryo for warranty service — using an unauthorised centre may void your warranty.
- Record your interaction: Note down the date/time of your call, the name of the service-person you spoke to, and any reference number provided. This helps if you need follow-up.
- Backup plan: If you call the helpline and don’t get a satisfactory response, you may escalate by contacting the local centre or keeping documentation of your issue and requesting a manager.
Things to Watch Out For
- Toll-free number discrepancy: While one third-party source lists 1800 425 7722 / 1800 209 5511 as toll-free numbers for Koryo, these are not confirmed from Koryo’s official site. Use them cautiously.
- Service-centre over-billing: Post-warranty service may involve parts and labour charges. Always ask for a written quote and ask if parts are genuine Koryo spares.
- Delayed service: With appliance brands, there can often be a wait for technician visits or parts availability — checking turnaround times may help manage expectations.
- Regional support variation: Support quality can vary by region — major metros may get quicker service than remote areas.
- Documentation retention: Keep your receipt, warranty card, installation note, and service-records — this helps if a longer term issue arises.
Summary
For Koryo appliance users in India, the primary customer care numbers are 855 993 0078 and 946 120 4899 (as per Koryo’s website). There also appears to be toll-free numbers listed by some sources (1800 425 7722 / 1800 209 5511), but these are not fully verified directly. If you need appliance installation, repair, or spares, contacting the national helpline or a nearby authorised service-centre is the recommended route. Ensure you have your product details handy, confirm warranty coverage, ask for a proper quote, and keep documentation of your interactions.
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