
Lloyd is a brand under Havells India Ltd. offering home appliances such as air conditioners (split, window, etc.), refrigerators, washing machines, LED/LCD TVs, microwave ovens, etc. Lloyd products are positioned as value appliances with broad service networks across India. After-sales service is a key consideration for buyers — especially for ACs, since installation, maintenance, and periodic servicing are essential. Having the correct customer care / service centre numbers state-wise helps resolve problems more quickly: whether warranty service, spare parts, installation, or maintenance.
Lloyd AC Customer Care: State-Wise Toll-Free & Regional Numbers
Here are toll-free and regional helpline numbers for Lloyd AC customer care, arranged state-wise as per reliable sources. Use these numbers depending on your location. Again, verify on the official Lloyd / Havells “Contact Us” or warranty card if possible.
State / Region | Toll-Free / Helpline Number(s) / Contact |
Jammu & Kashmir, Himachal Pradesh, Haryana & Punjab | 1800-1377-781 |
Maharashtra, Chhattisgarh & Goa | 1800-2664-212 |
East & North East States | 1800-2121-666 |
Gujarat & Madhya Pradesh | 1800-2582-583 |
Andhra Pradesh, Telangana & Karnataka | 1800-108-3666 |
Kerala & Tamil Nadu | 1800-4251-5666 |
Rest of India | 1800-1020-666 |
Additionally:
- There is a 24Ă—7 Lloyd AC customer care helpline: 1800-103-9485
- For general or non-AC Lloyd product support, an “under warranty” help line is listed in some sources as 08045-77-5666
Examples of Local Service Centre / City-Wise Contact Numbers
Beyond state helplines, here are a few specific locations with Lloyd AC / appliance service contacts. These are mostly private / out-of-warranty centres:
City / Area | Local Contact Number(s) |
Chennai | 9720324292 , 8591123531 |
Kolkata | 8591123531 , 9720324292 |
Delhi | 9828541640 , 9828541652 ; Whatsapp: 8559940369 |
Bengaluru Rural, Karnataka | 9720324292 , 8591123531 |
Mumbai (Andheri East / Thane West) | 07060166813 , 07060536813; WhatsApp: 07304343216 |
Odisha | 08454839038 , 08451822515 , 09619227046 |
Important Notes & Caveats
- Authorized vs Out-of-Warranty / Private Centres: Many numbers listed are for private or third-party service centres, especially for out-of-warranty repair. These may not honour manufacturer warranty or use genuine spare parts. Official Lloyd / Havells authorised centres are preferable for warranty work.
- Verify via Official Channels: Always cross-check your warranty card, product manual, or the Lloyd / MyLloyd (Havells) official website for correct contact details. Toll-free numbers given state-wise are more likely to be official.
- Service Hours May Vary: Local service centres may have fixed hours (e.g. 10 AM-7 PM etc.), or may not operate on holidays. Also, support availability (especially over phone) may be limited to business hours.
- Scope of Support: Warranty service covers only specified types of defects and excludes damage or misuse. Private centres often only cater to service / maintenance / out-of-warranty faults and may charge.
- Beware of Scams / Impersonators: There have been reports of local “service centre” websites using Lloyd’s name but misleading customers. Always verify the authenticity. Check whether the centre is listed in Lloyd’s official “service centre locator” (if available) or can confirm via customer care.
How to Use These Numbers Effectively: Best Practices
To ensure you get timely and proper assistance when calling or contacting a Lloyd AC service centre:
- Have your Model & Serial Number Ready
The product model number, serial / chassis number, purchase proof, and warranty details are very helpful when talking to support. - Identify Warranty Status
Before calling, check whether your AC is still in warranty. If yes, insist on an authorised service centre, using official Lloyd / Havells contacts. - Contact State Helpline First
Use the state-wise toll-free number if available; they may help you find the nearest authorised service centre or dispatch service. - Use Email / Write-In Support for Complicated Issues
If your issue involves technical defects, recurring problems, or you need spare parts, email may give you a written record. If forums say “customer care email”, use that. (Some sources mention an email “customercare@havells.com” for Lloyd in certain contexts.) - Check Authenticity of the Service Centre
When service people arrive, ask for credentials, company / brand ID, and original spare part guarantees (if applicable). For warranty work, insist only on Lloyd authorised employees or service centre. - Schedule and Follow Up
Be clear about timing, charges (if out-of-warranty), scope of service. Keep record of all calls, pictures, receipts.
Summary
- Lloyd AC has multiple state-wise toll-free helplines, e.g. 1800-1377-781 for J&K, HP, Haryana, Punjab; 1800-2664-212 for Maharashtra etc.; 1800-4251-5666 for Tamil Nadu & Kerala; rest of India with 1800-1020-666.
- There is a 24Ă—7 helpline 1800-103-9485 for Lloyd AC customers.
- Local out-of-warranty / private service centres have city / area numbers (e.g. Delhi, Mumbai, Chennai, Kolkata) which may help for urgent repairs but may not cover warranty.
- Always verify via Lloyd’s official sources (warranty card, website). Using correct numbers and authorised centres ensures genuine parts, warranty coverage, and reliable service.