In today’s fast-paced e-commerce and logistics landscape, brands and consumers alike rely on seamless support to resolve delivery issues, track shipments, or explore service options. Ship Delight, a leading logistics and quick-commerce enablement partner, understands the value of responsive customer care. Whether you’re a seller, brand manager, or end consumer, having easy access to accurate contact details is invaluable. In this article, we’ll dive deep into the Ship Delight customer care number, how to reach out, and what to expect from their support services.
Official Contact Information: Real and Reliable
According to the official Ship Delight “Contact Us” page, you can reach them via phone and email:
- Phone: 0794851 6603
- Email: info@shipdelight.com
- Address: 402, Town Centre 2, Opp Times Square Building, Andheri–Kurla Rd, Marol, Andheri East, Mumbai 400059, India
This number is prominently displayed, ensuring transparency and direct access for queries related to sales, pricing, demos, and brand partnership information.
Expanded Support Numbers: Ensuring Nation-wide Reach
Beyond the official site, other credible sources provide additional contact lines:
- 079-4851 6603 – Contact Support
- 022-4973 3292 – For General Queries
- 073-1716 0179 – Additional Support Line
These alternate numbers suggest an expanded customer care network, perhaps handling different query types or regional support—valuable for both businesses and individuals seeking quicker resolutions.
What Sort of Help Can You Expect?
Ship Delight isn’t just about phone numbers—they offer a comprehensive customer experience:
- Pre-Sales and Enterprise Support
The visible contact number on their site is tailored for brands, retailers, and enterprise clients looking to inquire about pricing, demos, or tailored logistics solutions. - Operational and Order Assistance
As a logistics aggregator offering Express Delivery, D2C fulfillment, Cash on Delivery, returns, and more, queries around real-time tracking, shipment updates, and problem resolution are well within scope. Their capabilities include integrating across platforms like Shopify and WooCommerce, making their customer support critical in ensuring end-to-end efficiency. - Customer Feedback & Pain Points
Feedback from platforms like Justdial reveals a mixed bag:- Positive experiences include “safe packaging,” “quick assistance,” and “proper instructions.”
- However, some users highlight frustrations due to delayed deliveries or difficulties reaching customer service.
Understanding both strengths and limitations helps formulate realistic expectations when contacting support.
How to Use the Support Channels Effectively
To make the most of Ship Delight’s customer care numbers:
- Choose the right channel: Use 0794851 6603 for sales or brand partnership queries; the alternate numbers—022-4973 3292 or 073-1716 0179—may suit operational or general support needs better.
- Provide essential details: Include your AWB number, order ID, or shipment details when seeking assistance.
- Know the scope: Remember, Ship Delight operates as an aggregator, not a direct courier—some inquiries may get redirected depending on the issue’s nature.
- Follow up responsibly: If resolution isn’t immediate, politely ask for timelines, escalation paths, or written references to avoid miscommunication.
Summary of Contact Options
| Purpose | Contact Details |
| Official Sales Support | 0794851 6603 |
| General or Regional Queries | 022-4973 3292, 073-1716 0179 |
| Email Support | info@shipdelight.com |
| Corporate Address (Mumbai) | 402, Town Centre 2, Opp Times Square Building, Andheri East, Mumbai 400059 |
Final Thoughts for Readers of Customer Care Meet
For Customer Care Meet readers—whether you’re managing brand logistics or tracking a shipment—knowing multiple ways to reach Ship Delight helps you navigate support more effectively. While the official number (0794851 6603) is a solid starting point, having alternative lines and understanding how the logistics aggregator structure operates gives you leverage in receiving timely assistance.
If you’ve ever had a standout experience—positive or otherwise—with Ship Delight’s customer care, sharing your story could help build collective knowledge. Customer satisfaction thrives on both transparency and feedback.
With this comprehensive guide, you’re better equipped to connect with Ship Delight, understand what channels to use, and approach customer support with clarity and confidence—right here on Customer Care Meet.
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