Surya Roshni Limited is a well-known Indian manufacturer in sectors ranging from lighting, steel, pipes, to home appliances (including electric water heaters / geysers). When you own a Surya product—be it a LED tube, a pipe fitting, or a Surya geyser—you’ll want dependable support for installation, repairs, or warranty claims.
But oftentimes customers struggle to find the correct Surya Roshni customer care number (or “surya geyser customer care numbera”) and contact channels. In this article, I compile the up-to-date contact numbers, email, address, toll-free lines (if any), and some usage tips so you can reach Surya support effectively.

Surya Roshni Customer Care: Verified Contact Details
From the official Surya Roshni website and associated sources, here are the primary contact points:
| Contact Type | Details |
| Toll-Free Number | 1800 102 5657 |
| Alternate / Mobile Contact | 9643300819 |
| Corporate / Head Office Address | Padma Tower-1, Rajendra Place, New Delhi – 110008 |
| Fax | +91 11 25789560 |
| Email / Consumer Care (Lighting & related products) | consumercare@surya.in |
| Service / Complaint Portal | Surya has a Register Complaint web interface: crm.surya.in/home/register |
For Surya’s water heater / geyser lines, the same toll-free “1800 102 5657” is used in the product pages (e.g. for electric heaters) as their support number.
So when someone asks about surya geyser customer care numbera, you can use 1800 102 5657 (and 9643300819 as alternate) as the contact lines.
Additional / Regional Contacts
- In Kolkata, a listing for Surya Roshni shows business contact phones: 033-22352681, 033-22215635, etc.
- In Navi Mumbai, a Surya Roshni branch: 402, Mayuresh Chamber, Plot 60, Sector 11, CBD Belapur
- Justdial also lists many local branches for lighting / tube business which may handle service queries.
How to Use These Contacts (Tips & Best Practices)
- Start with toll-free
Dial 1800 102 5657 first — being toll-free, it’s the central support channel. Mention your product (e.g. geyser, lighting) clearly. - Alternate mobile number
If you can’t reach toll-free, try 9643300819. - Use the online complaint portal
Surya’s Register Complaint page (crm.surya.in) allows you to lodge product complaints with details, which may help escalation. - Attach product details
Always mention model number, purchase invoice, serial / batch number, date of purchase, and nature of fault. This helps quick verification and support. - Specify “geyser / heater”
When your issue is about a Surya geyser or water heater, explicitly mention “geyser” or “heater” in your call / message. The use of “surya geyser customer care numbera” in your communication may help direct you to the right support unit. - Document reference number
If they give a complaint number, note it down. Use it for follow-ups or escalations. - Follow up persistently
If resolution isn’t timely, call back after 2-3 days citing reference number. You may ask for escalation to a higher level. - For local service / repair
Local authorized service centers often handle geyser repair. Use the dealer locator on Surya’s site to find centers near your city.
Summary & Conclusion
To sum up for Surya Roshni customers — whether for lighting, pipes, or geyser appliances — here are your primary support points:
- Toll-free customer care: 1800 102 5657
- Alternate contact: 9643300819
- Head office: Padma Tower-1, Rajendra Place, New Delhi 110008
- Email for consumer care: consumercare@surya.in
- Complaint / service portal: crm.surya.in/home/register
So if you need to call for your geyser or heater issue, you’d use 1800 102 5657 and state “Surya geyser / heating issue” to reach the right department.