When it comes to navigating logistics and delivery issues, having prompt access to reliable customer support is invaluable. ShipStreak, a trusted shipping and reverse logistics partner for e-commerce businesses in India, ensures you have multiple touchpoints to reach their support teamâincluding a dedicated customer care number and digital channels.
The Primary Support Helpline
For direct telephonic support, ShipStreak provides the following customer care number:
- Support / Contact Number: +91 755-4304202
This number is prominently listed under the Support section on ShipStreakâs official contact page. Whether youâre a merchant or customer needing assistance with an order, this is your go-to line.
Supplementary Support via WhatsApp
In addition to their conventional customer care line, ShipStreak extends support via WhatsApp, offering a more accessible channel, especially useful for returns and refunds:
- WhatsApp Support: +91 93550 30661
You can reach out through WhatsApp for quick helpâfrom initiating a return to tracking issues or refund-related queries. This option provides flexibility and convenience, especially for on-the-go communication.
Contact Channels at a Glance
| Support Channel | Details |
| Phone (Customer Care) | +91 755-4304202 |
| WhatsApp Support | +91 93550 30661 |
| Social Media | Facebook: facebook.com/shipstreak Instagram: @shipstreak |
| Official Address | Mumbai, Maharashtra 400079 |
Why Knowing These Channels Matters
As an e-commerce stakeholderâbe it a seller or an end buyerâbeing aware of these support touchpoints is crucial. Whether itâs a misdelivery, a defective item, or a delayed return, having clear avenues for support ensures timely resolutions.
For example:
- Immediate Assistance via Phone: Use the +91 755-4304202 line for urgent order or delivery queries.
- Convenient Returns via WhatsApp: If you need help with returns, especially for COD orders, the +91 93550 30661 WhatsApp number makes the process smoother.
- Real-Time Updates via Social Media: Drop a message or query through their Facebook or Instagram handles when other channels arenât readily available.
Enhancing the Returns & Refund Experience
ShipStreak’s Returns & Refund Policy outlines a streamlined process designed to be user-friendly:
- Return Eligibility: Covers wrong, defective, or mismatched items (size, color, variant, or quantity).
- Return Window: Initiate a return within 5 days of delivery. Ensure the product is unused, tagged, and in its original packaging.
- Return Process: Use the âReturn Requestâ via your order historyâupload photos, select a reason, and fill in bank details for COD refunds.
- Refund Timeline: Once verified, refunds are processed within 5â7 business days, credited through the original mode of payment or bank account for COD orders.
If you face any challenges along the wayâsay, a return request isnât reflected or a refund is delayedâyou can directly reach out via the WhatsApp number for expedited support.
Final Thoughts
In essence, ShipStreak offers robust and accessible customer support through:
- Telephone: +91 755-4304202
- WhatsApp: +91 93550 30661
- Social Media: Facebook & Instagram
- Clearly Defined Return Policies: Quick, transparent, and user-friendly returns and refunds.
Whether you’re a seller ensuring seamless delivery experiences or a buyer handling post-order issues, knowing these support options equips you to resolve concerns swiftly and confidently.
About the Author
I want to return the product but no respond received from your side, Customer care representatives number also not reachable, fraud is happened with me
Hi Meenakshi please contact these number of shipstreak
+91 755-4304202
+91 93550 30661
If not receiving any response also contact them on social media channel as well
facebook.com/shipstreak
Instagram: @shipstreak
Hope you they will fix your problem.
Team
CustomerCareMeet
I want to return
Return my order is wrong
Odar metreal demage botal lekage
Product quality not good
Doesnt placed any order..
Payment taken by delivery boy
Please cancle order and refund money.
I have returned the water purifier tablets which were wrong supply and return on 23 March but so for refund not received . Also not able to contact customer care
Hi Team,
Today received the order where i placed for ward robe box compo for 12 numbers(buy 6 and get 6). where as received the product with 3 no’s . am trying to contact the given customer care numbers those are not valid It looks like you guys are cheating the people. My order id #2756. Please let me know for return policy.
Hi Shabana,
Thanks for your comment on CustomerCareMeet.com as we are not official just sharing the customer care information and I will recommend you to that It would be great if you could contact ShipsTreak directly via Phone number: +91 755-4304202
Destroyed
I want return the product
Not received the product
I want to cancel my order
Bada madhachod company hai Aur iss Company ka malik randi ka Aulad hai
Bhaut fraud kar raha hai randi ka baccha
Sab ko wrong product bech raha hai
Mujhe o belt chota ho ra he please return
Hi Team,
Today received the order where i placed for ward robe box compo for 12 numbers(buy 6 and get 6). where as received the product with 3 noâs . am trying to contact the given customer care numbers those are not valid It looks like you guys are cheating the people. My order id sx8571321 Please let me know for return policy.
I have received different items as it shown in image.Cannot able to return due to non availability of return option.kindly do help me.
Maine koi order nahi kiya phir mere paas order aa gya 500 rs k shampoo ….Totally froud
I recieved wrong product t, but despite of multiple trial, no response to return or exchange
Even tried on ph no and WhatsApp no given
I must return my order
Hopeless product
Still not returning
Contact me on 9823347325
Mene order hi nahi kiya…1300 ka product kyu lu me …kindly revert back and refund my amount
Mera parcel return le jaiye and refund my money aapne jesa product bheja h vesa hi pada h order number #5165361339 mobile number 6265385428
please transfer my refund amount ( amount : 699 , order no : sp127979 )
Hi,
My orders has been returned to shipstreak via delhivery but still I haven’t recieve the refund.
Trying on Whatsapp as well as on phone but there is no response.
Hey the phone numbers are not working can you please look after that?
Hello Admin./Owner of SHIPTREK,
There is one comany name as “WINKMINK” in DELHI, who has given your Phone No:0755-430 4202 to us.
We have been trying to contact on this Landline Airtell Number, WHICH IS ALSO NOT WORKING.
WE HAVE DOUBT THIS IS FRAUD COMPANY & YOUR COMAPNY IS ALSO PROVIDING SUPPORT TO THAT FRAUD COMPANY.
We request to provide full contact details of owner of this so called company “WINKMINK” of DELHI, as
WE ARE PREPARING TO FILE COMPLAINT against this company – Under Section 318 / 319 of BNS.
We hope your company is not part of that company called “WINKMINK” of DELHI.
Kindly prove your honesty by sharing genuine information of the above company, IF THEY HAVE ANY BUSINESS RELATION WITH YOU.