When it comes to navigating logistics and delivery issues, having prompt access to reliable customer support is invaluable. ShipStreak, a trusted shipping and reverse logistics partner for e-commerce businesses in India, ensures you have multiple touchpoints to reach their support teamâincluding a dedicated customer care number and digital channels.
The Primary Support Helpline
For direct telephonic support, ShipStreak provides the following customer care number:
- Support / Contact Number: +91 755-4304202
This number is prominently listed under the Support section on ShipStreakâs official contact page. Whether youâre a merchant or customer needing assistance with an order, this is your go-to line.
Supplementary Support via WhatsApp
In addition to their conventional customer care line, ShipStreak extends support via WhatsApp, offering a more accessible channel, especially useful for returns and refunds:
- WhatsApp Support: +91 93550 30661
You can reach out through WhatsApp for quick helpâfrom initiating a return to tracking issues or refund-related queries. This option provides flexibility and convenience, especially for on-the-go communication.
Contact Channels at a Glance
Support Channel | Details |
Phone (Customer Care) | +91 755-4304202 |
WhatsApp Support | +91 93550 30661 |
Social Media | Facebook: facebook.com/shipstreak Instagram: @shipstreak |
Official Address | Mumbai, Maharashtra 400079 |
Why Knowing These Channels Matters
As an e-commerce stakeholderâbe it a seller or an end buyerâbeing aware of these support touchpoints is crucial. Whether itâs a misdelivery, a defective item, or a delayed return, having clear avenues for support ensures timely resolutions.
For example:
- Immediate Assistance via Phone: Use the +91 755-4304202 line for urgent order or delivery queries.
- Convenient Returns via WhatsApp: If you need help with returns, especially for COD orders, the +91 93550 30661 WhatsApp number makes the process smoother.
- Real-Time Updates via Social Media: Drop a message or query through their Facebook or Instagram handles when other channels arenât readily available.
Enhancing the Returns & Refund Experience
ShipStreak’s Returns & Refund Policy outlines a streamlined process designed to be user-friendly:
- Return Eligibility: Covers wrong, defective, or mismatched items (size, color, variant, or quantity).
- Return Window: Initiate a return within 5 days of delivery. Ensure the product is unused, tagged, and in its original packaging.
- Return Process: Use the âReturn Requestâ via your order historyâupload photos, select a reason, and fill in bank details for COD refunds.
- Refund Timeline: Once verified, refunds are processed within 5â7 business days, credited through the original mode of payment or bank account for COD orders.
If you face any challenges along the wayâsay, a return request isnât reflected or a refund is delayedâyou can directly reach out via the WhatsApp number for expedited support.
Final Thoughts
In essence, ShipStreak offers robust and accessible customer support through:
- Telephone: +91 755-4304202
- WhatsApp: +91 93550 30661
- Social Media: Facebook & Instagram
- Clearly Defined Return Policies: Quick, transparent, and user-friendly returns and refunds.
Whether you’re a seller ensuring seamless delivery experiences or a buyer handling post-order issues, knowing these support options equips you to resolve concerns swiftly and confidently.
I want to return the product but no respond received from your side, Customer care representatives number also not reachable, fraud is happened with me
Hi Meenakshi please contact these number of shipstreak
+91 755-4304202
+91 93550 30661
If not receiving any response also contact them on social media channel as well
facebook.com/shipstreak
Instagram: @shipstreak
Hope you they will fix your problem.
Team
CustomerCareMeet
I want to return
Hi Team,
Today received the order where i placed for ward robe box compo for 12 numbers(buy 6 and get 6). where as received the product with 3 no’s . am trying to contact the given customer care numbers those are not valid It looks like you guys are cheating the people. My order id #2756. Please let me know for return policy.
Hi Shabana,
Thanks for your comment on CustomerCareMeet.com as we are not official just sharing the customer care information and I will recommend you to that It would be great if you could contact ShipsTreak directly via Phone number: +91 755-4304202
Destroyed
I want return the product
Not received the product
I want to cancel my order