Gorai Bus Depot is an important depot in Mumbai’s public transport network, operated by the Brihanmumbai Electric Supply and Transport (BEST). Located in the Gorai area of Borivali, the depot serves thousands of daily commuters travelling to different parts of Mumbai. It provides convenient connectivity to railway stations, business districts, residential neighbourhoods, educational institutions, and popular attractions such as Gorai Beach and EsselWorld ferry point. If you are planning to travel from Gorai, this guide provides the Gorai Bus Depot contact number, address, major bus routes, enquiry details, and other useful information.
Quick Information About Gorai Bus Depot
| Details | Information |
| Bus Depot Name | Gorai Bus Depot |
| Contact Number | Not Publicly Available |
| Address | Gorai Bus Depot, Gorai, Borivali (West), Mumbai, Maharashtra – 400092 |
| City & State | Mumbai, Maharashtra |
| Working Hours | 24 Hours (Bus operations); Enquiry timings may vary |
| State Transport Corporation | Brihanmumbai Electric Supply and Transport (BEST) |
| Official Website | https://bestundertaking.com |
Gorai Bus Depot Contact Number
As of now, the official enquiry contact number for Gorai Bus Depot is not publicly available through official public sources.
Passengers who require the latest travel information can visit the depot enquiry counter or use the official BEST website and customer support services.
What Can You Enquire About?
The enquiry counter can assist passengers with information related to:
- Bus arrival and departure timings
- Bus route details
- Bus stop information
- Ticket and pass-related queries
- Service updates
- Lost and found assistance
- Passenger complaints
- Special bus services during festivals and public events
Since Mumbai traffic conditions, road diversions, and weather can affect bus schedules, passengers should confirm the latest timings before travelling.
When Should You Call the Depot?
Whether you visit the enquiry counter or contact BEST customer support, the following services are commonly available.
- Bus Timing Enquiry
Passengers can confirm:
- First and last buses
- Frequency of services
- Route changes
- Delay information
- Bus availability
Checking schedules beforehand helps save time during peak hours.
- Lost & Found
If you accidentally leave your belongings on a BEST bus or at the depot, report the incident immediately.
Keep the following details ready:
- Bus route
- Travel date and time
- Boarding and destination stops
- Description of the lost item
Prompt reporting increases the possibility of recovering your belongings.
- Complaint Registration
Passengers may register complaints regarding:
- Bus delays
- Driver or conductor behaviour
- Ticketing issues
- Overcrowding
- Cleanliness
- Passenger safety
Providing complete details helps the transport authorities investigate the issue more effectively.
- Parcel Enquiry
BEST city buses generally do not provide parcel transportation services. If you require clarification regarding any transport facility, you can enquire at the depot.
- Contacting the Depot Manager
For serious complaints, operational concerns, or official matters, passengers may request to speak with the Depot Manager through the depot office.
Major Bus Routes from Gorai Bus Depot
Gorai Bus Depot operates several BEST city bus services connecting Borivali and Gorai with different parts of Mumbai. While all route numbers are not publicly available, the following destinations are regularly served.
| Route Number | From | To | Bus Type |
| 294 | Gorai Depot | Borivali Railway Station | Ordinary BEST Bus |
| 488 | Gorai Depot | Dahisar | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Kandivali | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Malad | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Andheri | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Borivali West | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Charkop | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Eksar | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Gorai Creek Ferry Point | Ordinary BEST Bus |
| Not Publicly Available | Gorai Depot | Pagoda Road (Global Vipassana Pagoda) | Ordinary BEST Bus |
Note: Bus routes, route numbers, and schedules may be revised by BEST depending on operational requirements, traffic conditions, and passenger demand.
Frequently Asked Questions (FAQs)
Q: What is the contact number of Gorai Bus Depot?
A: Currently, the official enquiry contact number for Gorai Bus Depot is not publicly available. Passengers can visit the depot enquiry counter or use the official BEST website for updated information.
Q: Where is Gorai Bus Depot located?
A: The depot is situated at Gorai, Borivali (West), Mumbai, Maharashtra, close to Gorai Beach and well connected by city roads and local transport.
Q: Which areas are connected from Gorai Bus Depot?
A: BEST buses connect Gorai with Borivali Railway Station, Dahisar, Kandivali, Malad, Andheri, Charkop, Eksar, Gorai Creek, and other nearby locations.
Q: Can I report lost luggage at Gorai Bus Depot?
A: Yes. If you lose your belongings while travelling on a BEST bus, report the incident to the depot enquiry office with your travel details.
Q: Does Gorai Bus Depot provide parcel services?
A: No. BEST city buses generally do not offer parcel transportation services. Passengers may confirm the latest policy at the depot.
Q: Should I check bus timings before travelling?
A: Yes. Traffic congestion, road maintenance, weather conditions, and public events can affect bus schedules. It is always advisable to verify the latest timings before leaving for your journey.
Conclusion
Gorai Bus Depot is an important part of Mumbai’s BEST bus network, offering reliable and affordable transportation for daily commuters and visitors. Its strategic location provides convenient access to Borivali, Gorai Beach, the Global Vipassana Pagoda, and several residential and commercial areas across Mumbai. Although the official enquiry contact number is currently not publicly available, passengers can obtain travel assistance through the depot enquiry counter or the official BEST website. Before travelling, always check the latest bus schedules and service updates to ensure a smooth, comfortable, and hassle-free journey.
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