When it comes to navigating logistics and delivery issues, having prompt access to reliable customer support is invaluable. ShipStreak, a trusted shipping and reverse logistics partner for e-commerce businesses in India, ensures you have multiple touchpoints to reach their support teamâincluding a dedicated customer care number and digital channels.
The Primary Support Helpline
For direct telephonic support, ShipStreak provides the following customer care number:
- Support / Contact Number: +91 755-4304202
This number is prominently listed under the Support section on ShipStreakâs official contact page. Whether youâre a merchant or customer needing assistance with an order, this is your go-to line.
Supplementary Support via WhatsApp
In addition to their conventional customer care line, ShipStreak extends support via WhatsApp, offering a more accessible channel, especially useful for returns and refunds:
- WhatsApp Support: +91 93550 30661
You can reach out through WhatsApp for quick helpâfrom initiating a return to tracking issues or refund-related queries. This option provides flexibility and convenience, especially for on-the-go communication.
Contact Channels at a Glance
| Support Channel | Details |
| Phone (Customer Care) | +91 755-4304202 |
| WhatsApp Support | +91 93550 30661 |
| Social Media | Facebook: facebook.com/shipstreak Instagram: @shipstreak |
| Official Address | Mumbai, Maharashtra 400079 |
Why Knowing These Channels Matters
As an e-commerce stakeholderâbe it a seller or an end buyerâbeing aware of these support touchpoints is crucial. Whether itâs a misdelivery, a defective item, or a delayed return, having clear avenues for support ensures timely resolutions.
For example:
- Immediate Assistance via Phone: Use the +91 755-4304202 line for urgent order or delivery queries.
- Convenient Returns via WhatsApp: If you need help with returns, especially for COD orders, the +91 93550 30661 WhatsApp number makes the process smoother.
- Real-Time Updates via Social Media: Drop a message or query through their Facebook or Instagram handles when other channels arenât readily available.
Enhancing the Returns & Refund Experience
ShipStreak’s Returns & Refund Policy outlines a streamlined process designed to be user-friendly:
- Return Eligibility: Covers wrong, defective, or mismatched items (size, color, variant, or quantity).
- Return Window: Initiate a return within 5 days of delivery. Ensure the product is unused, tagged, and in its original packaging.
- Return Process: Use the âReturn Requestâ via your order historyâupload photos, select a reason, and fill in bank details for COD refunds.
- Refund Timeline: Once verified, refunds are processed within 5â7 business days, credited through the original mode of payment or bank account for COD orders.
If you face any challenges along the wayâsay, a return request isnât reflected or a refund is delayedâyou can directly reach out via the WhatsApp number for expedited support.
Final Thoughts
In essence, ShipStreak offers robust and accessible customer support through:
- Telephone: +91 755-4304202
- WhatsApp: +91 93550 30661
- Social Media: Facebook & Instagram
- Clearly Defined Return Policies: Quick, transparent, and user-friendly returns and refunds.
Whether you’re a seller ensuring seamless delivery experiences or a buyer handling post-order issues, knowing these support options equips you to resolve concerns swiftly and confidently.
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